Ordering Information
Who Can Buy Direct:
TPR Enterprises, Ltd. sells direct to authorized lighting dealers and lighting designers only. Consumers should visit the Where to Buy page.
Pricing:
All prices listed in this catalog are dealer pricing. All prices listed are FOB Port Chester, New York and are in US dollars. Prices are subject to change without prior notification.
Minimum Ordering Requirement:
There is a $75.00 minimum order requirement. Deposits: 50% required with order on all custom equipment prior to fabrication.
US Payment Terms:
Net 30 days on approved credit. All others on COD or prepay basis by certified check or money order. Company checks accepted only at TPR’s discretion. For Visa or MasterCard payments, add 3% credit card fee to total order.
International Payment Terms:
All international orders must be prepaid by wire transfer or check drawn on a US bank. All transfer fees must be paid for by purchaser. For wiring instructions please call 914-698-1141.
Returned Check Fee:
A $30.00 handling fee will be assessed for any returned checks.
Shipping Method:
Standard shipping method is UPS Ground unless otherwise specified.
Damages:
Title passes to purchaser when carrier signs our clear receipt. All items must be inspected upon receipt and all damage claims must be made within 10 days of receipt of merchandise.
Returned Goods:
All returned items must have an RA# issued from TPR Enterprises, Ltd. Any item(s) returned without an RA# will not be accepted and will be returned to the customer. A 25% restocking fee applies to all returned merchandise. All custom fabricated fiber optic equipment is final sale unless otherwise specified. This includes but is not limited to accessories, cut fiber, fiber on reels, illuminators, color wheels, lenses and curtains. Any exceptions will be at TPR’s discretion.
Product Changes: TPR Enterprises, Ltd. reserves the right to make modifications and/or changes to its products without prior notice and without incurring obligation.
Literature:
Fiber optic catalogs and specification sheets are available upon request.